Table of Contents

Fax Port Configuration

The Fax Ports management view allows system administrators to control hardware fax channels and FoIP virtual ports, define port directions (Send, Receive, or Bidirectional), and customize handshake parameters.

Accessing Port Settings

  1. In the FaxCore Admin Panel, navigate to Network Settings > Fax Agent > Ports.
  2. The grid displays all ports currently registered to the selected FaxAgent:

Fax Ports Overview

  1. Review the port capabilities:
    • Enabled: Checkbox indicating whether the channel is active.
    • Send Enabled: Allows outbound faxes to utilize this port.
    • Receive Enabled: Allows inbound calls to be answered on this port.
    • Tone Detect Enabled: Enables DTMF/tone detection for inward routing.

Editing Individual Port Parameters

To configure hardware-specific behavior or audio greetings for a channel:

  1. Click the specific Port Number link in the grid to open the Edit Port Configuration dialog:

Edit Port Configuration Dialog

  1. Configure the following parameters:
Parameter Type / Format Description
Answer Ring Integer (e.g., 1–5) Number of rings the port allows before picking up an incoming call.
Dial Timeout (sec) Seconds (e.g., 60) Maximum duration allowed before timing out an outbound dialing attempt.
Local CSID String (up to 20 chars) The Called Subscriber Identification string broadcast by this port. (Note: Overridden by Domain or User CSID settings if configured).
Tone Detect Digits Integer (e.g., 4) Number of DTMF digits to collect for inbound routing.
Tone Wait Timeout (sec) Seconds (e.g., 5) Maximum time to wait for DTMF digits before terminating collection.
Greeting Type Selection Audio behavior when answering:
• None: Port answers silently without greeting.
• Tone: Plays a standard Bong tone when call is answered.
• WavFile: Plays a recorded .wav file (Brooktrout TR1034 hardware only).
Greeting Wav File File Path Full file path to the audio file if Greeting Type is set to WavFile.
Header Style Selection Specify whether outbound faxes transmit the Default FaxCore header or a Custom template header.
  1. Click Save to update the selected port, or Save All to propagate these settings across all available ports on the agent.